Privacy Policy

 

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://homecoonline.com, or use our services.

1. Information We Collect

We may collect personal information including, but not limited to:

• Name, email address, phone number

• Shipping and billing addresses

• Login credentials

• Order details and purchase history

• SMS communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your account or transactions

• Send you SMS messages (e.g., verification codes, order updates) based on your consent

• Improve our website, services, and customer experience

• Comply with legal obligations

3. SMS Communication

We may send you SMS messages for the following purposes:

• Account verification during registration

• Order status updates (e.g., order confirmation, ready for pickup), if you opt in to receive them

Consent:
When you register or place an order, you may be asked to opt in to receive SMS updates. You can decline or opt out at any time. If you choose not to receive SMS messages, updates will be sent via email instead.

Opt-Out Option:
You can opt out of SMS messages at any time by replying “STOP” to any message or by contacting us directly.

4. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third parties who help us operate our website, conduct business, or provide services to you, such as:

• Payment processors (e.g., PayPal)

• SMS providers (e.g., Twilio)

• Shipping and logistics partners

5. Data Security

We implement industry-standard measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Withdraw consent for marketing or SMS messages

• Request a copy of your stored data

Please contact us at info@homecoonline.com to make such requests.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@homecoonline.com